Paper is not fed at all, or more than one sheet is fed simultaneously (multi-feeds).
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Make sure that the paper is properly loaded.
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Make sure that the number of sheets or the paper type loaded in the paper cassette or multi-purpose tray (manual feed slot) meets the paper specifications.
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Make sure to load the same size and type of paper into the paper cassette or multi-purpose tray (manual feed slot).
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Paper jams occur repeatedly.
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Make sure that the paper is properly loaded.
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Make sure that the number of sheets or the paper type loaded in the paper cassette or multi-purpose tray (manual feed slot) meets the paper specifications.
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Make sure that the scanning platform and back cover are fully closed.
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