» Troubleshooting » Troubleshooting » Fax Problems (MF8380Cdw/MF8080Cw Only) » Sending Problems » Cannot Send a Fax
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Cannot Send a Fax
Is the proper line type selected?
NO
Make sure that the proper line type is selected.
YES
Is the machine in fax mode?
NO
Press [] to switch to fax mode.
YES
Is the document properly set?
NO
Properly place the document.
YES
Is the destination in the Favorites list or the coded dial code registered properly?
NO
Make sure that the number is properly registered.
YES
Did you dial the correct number?
NO
Make sure that the number is correct.
YES
Are there other documents being sent from memory?
YES
Wait until the transmission is completed.
NO
Is the Processing/Data indicator blinking?
YES
The external phone or the optional handset is busy. Please wait until the external or the optional handset phone is not busy.
NO
Has an error occurred during a transmission?
YES
Print the transmission management report to check for errors.
NO
Have you checked to see if the receiving fax machine is having problems?
NO
Make sure that the receiving fax machine is compatible with your machine (For example, check to see if the receiving fax machine is a G3 fax machine).
Make sure that there's enough paper loaded in the receiving fax machine's paper tray.
Make sure that the receiving fax machine is not busy. (If the line is busy, <Busy/No Signal> is shown in the error transmission report.)
YES
Are you sending a fax to an international destination?
YES
Add a pause to the number and send the fax again.
Change the initial sending speed.
04J1-0L9